With Yekaliva, your customers don’t have to stand in long lines and browse through complicated brochures to find the policy they want.
The chatbot makes it easier for people to pay their premiums, apply for policies, and even find out the status of their claims, all without leaving the comfort of their home.
Good customer service means you need to have service staff on hand 24/7, right? Nope. With Yekaliva, you can manage multiple chat channels continuously, without extensive human help.
There’s little point to having a website if it doesn’t serve a need for your visitors. Yekaliva talks to your visitors, understands what they’re looking for, and gives them that information. By finding a source of information that actively responds to their needs, Yekaliva makes sure they come back.
Ever called a customer support hotline and had yourself put on hold? You’d have hated it, just as your own customers would. Yekaliva removes this delay entirely. By providing immediate resolutions to your customers, you’re already ahead of the curve in customer service.
Make insurance claims easy, with Yekaliva for Enterprise