What is chat conversations?
Conversation dashboard can track the number of conversations that a customer spoke to the bot.
Get an overall view of bot conversations with your customers.
Have a complete conversational view between your bot and customer.
Gives an overview of your user information
Returning user chatrooms
List of chatrooms created by one particular customer
Where chat was initiated in your website ?
Know where the chat is initiated from.
Enquires made by user
All your customer inquiries will be listed in the ticket section