How to get insights from dashboard?

Click on the Dashboard icon from the left panel, Real-Time dashboard is one of exclusive features where user can obtain various information

Real Time Dashbord

Total Chat rooms

This part shows the total number of chat rooms accessed by the customers.

Total Chat room sessions

Total chat rooms sessions shows the number of active sessions and visitor of the chat room.

Total Messages

Total messages will show the number of messages passed by the chatbot.

Multiple chat rooms by a single user

This part shows the number of chat rooms created by a single user. So that user can track and find the potential customer.

Recent chat rooms

This part shows the graphical representation number of chat rooms created in past 7 days, Which come handy while handling a larger database.

Recent User status

It shows the recent users details their conversations and sessions.

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