How to get insights from dashboard?
Click on the Dashboard icon from the left panel, Real-Time dashboard is one of exclusive features where user can obtain various information
Total Chat rooms
This part shows the total number of chat rooms accessed by the customers.
Total Chat room sessions
Total chat rooms sessions shows the number of active sessions and visitor of the chat room.
Total messages will show the number of messages passed by the chatbot.
Multiple chat rooms by a single user
This part shows the number of chat rooms created by a single user. So that user can track and find the potential customer.
Recent chat rooms
This part shows the graphical representation number of chat rooms created in past 7 days, Which come handy while handling a larger database.
Recent User status
It shows the recent users details their conversations and sessions.